Frequently Asked Questions

Why does it take so long to get a response to an email?

Baking is a labor-intensive, time-consuming job.  By the time the day is done, it's sometimes been 15-20 hours of straight work. Answering emails sometimes takes me up to an hour each day.  This is why I tend to triage my inbox, addressing the most pressing questions first.

Why don't you answer the phone?

My hands are often covered in sugary substances. Invariably, I get my hands all clean only to find out it's a telemarketer calling.  Other times, I am in the middle of an intensive cookie decorating project. It's much easier for me to receive emails and tend to them at the end of the work day.

Can I pick up my cake a day early?

I don't bake your cake until the day before it is scheduled for pickup, therefore, it is not possible to pick up early unless scheduled in advance.