Why does it take so long to get a response to an email?
Baking is a labor-intensive, time-consuming job. By the time the day is done, it's sometimes been 15-20 hours of straight work. Answering emails sometimes takes me up to an hour each day. This is why I tend to triage my inbox, addressing the most pressing questions first.
Why don't you answer the phone?
My hands are often covered in sugary substances. Invariably, I get my hands all clean only to find out it's a telemarketer calling. Other times, I am in the middle of an intensive cookie decorating project. It's much easier for me to receive emails and tend to them at the end of the work day.
Can I pick up my cake a day early?
I don't bake your cake until the day before it is scheduled for pickup, therefore, it is not possible to pick up early unless scheduled in advance.
St. Louis MO 63109
contact via email is preferred firstname.lastname@example.org
it may take a couple days to get a response, especially on Thursdays and Fridays
thank you for your patience